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Our Services 

Care more   Support more

FOODIVAL not only cares about our customers'  needs, but also makes an effort to understand the operational challenges they are facing. Through regular client meetings and onsite visits, we not only listen carefully to our customers' opinions but also observe every detail onsite to gain a better understanding of their workflows. FOODIVAL provides more than a solution. We offer comprehensive support, from onsite investigation, system development, project implementation, and after-sales support. We always go the extra mile to listen to our customers'  needs and provide all-arounded support, aiming to bring our customers the best service experience and the most suitable solutions.

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Onsite research and meeting

Customers' needs are our top priority. We place great importance on listening to their opinions and observing the operational processes as well as pain points of their restaurants, central kitchens, and central procurement through onsite visits and regular meetings, leaving no detail overlooked. By understanding our customers' needs and consolidating our observations, FOODIVAL can help simplify and automate complex workflows that are prone to errors or require manual operation, providing the most suitable solutions for your F&B businesses.

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FOODIVAL's professional implementation team is highly experienced. We ensure the system's high stability and completion rate by conducting various necessary system tests, such as parallel test and user acceptance test (UAT). This allows our customers to complete the implementation process with ease and without any concerns.



Our after-sales support team will arrange various kinds of support services, from system installation, user training, technical support to system updates, for our customers. To improve the customer experience, we guarantee to respond to customer inquiries within 4 hours.

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Move forward to a new era of Cloud
More convenient. More flexible.

more affordable

To meet the operational needs and business scale of different customers, FOODIVAL has launched a highly flexible cloud-based monthly subscription plan. Under the subscription plan, we handle all the tedious work related to the system for customers so that they can experience comprehensive support services, from system setup, implementation, maintenance, data backup, and after-sales support, without worrying about any technical issues.

✓ Free consultation and system demonstration 

✓ Regular meetings and onsite research 

✓ system set up and implementation

✓ regular backup and disaster recovery

✓ new function updates

✓ Response to clients’ enquiries within 4-hours

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